FAQ
What is RoyalX City?
RoyalX City (皇家娱乐城) is a Malaysian game hall that runs inside Telegram. Open @Royalxcity_bot to enter the lobby — no app download. House games are RoyalX NiuNiu, Sam Gong and 4D lottery, plus third-party slots, live casino, fishing and sports providers.
How do I deposit?
After KYC, choose Quick Deposit in the wallet to pay by FPX online banking, DuitNow QR or e-wallet with automatic credit. Bank transfer with receipt upload is also accepted. For USDT deposits, contact live support.
How does the NiuNiu table work?
Each round starts with banker bidding (highest bid takes the bank). Players bet or go all-in during the countdown, the banker rolls three dice, the system sends red packets, the banker and bettors grab them, and hands (Triple, Full Niu, Straight, Pair, NiuNiu…) are settled instantly.
What is the difference between Online NiuNiu, NiuNiu Plus and Bao Zi?
Online NiuNiu is the classic five-card NiuNiu dealt by the system; NiuNiu Plus (Niu Jia Shui) adds an add-water option that raises the hand multiplier for a fee; Bao Zi is a three-dice game where three matching dice pay a high multiplier, with Big / Small, Odd / Even and total bets. All three play inside Telegram in seconds and count toward VIP and rebates.
Which 4D lotteries are supported?
Magnum, Da Ma Cai and Sports Toto, plus GD Lotto and 9 Lotto for 6D. Draws are on Wednesday, Saturday and Sunday with special draws. Bet types include Big/Small/A, BOX, iBOX, reverse and roll, with instant payout on wins.
Is KYC required?
Yes. A one-minute KYC (name must match your Touch 'n Go / DuitNow) is required before deposits, withdrawals and play. Once approved, the welcome bonus is credited to your points wallet.
How do the rebate and agent programmes work?
Share your invite link; when friends bind and play valid rounds, a percentage of their turnover is paid to your cash wallet as a 3-level rebate. Agents receive share points and earn a share of team profit, and can promote their own sub-agents.
How long do withdrawals take?
Withdrawals go to an approved bank or e-wallet in your KYC name and are paid net after finance review. There are free withdrawals daily, then a percentage fee applies. 12:00–12:30 am is bank maintenance time.
Which languages are supported?
Chinese, English, Bahasa Melayu, Thai and Vietnamese — the app, error messages and bot chats all switch together.
Still have a question?
Tap Live support in the app, or email support@royalxcity.net. See also Deposit & Withdrawal, Rewards & VIP and the Agent programme.

Scan to open in Telegram
Open in Telegram and the invite binds automatically.
